Frequently Asked Questions

While your insurance company will recommend a preferred shop. You still have the final choice of who you want to repair your vehicle, so you can still bring your vehicle to Continental Paint & Collision. 

Each vehicle will have various levels of damage. This makes it difficult to have set timelines for your vehicle. When you bring your vehicle in for a free estimate we can create a timeline based on the damage to your vehicle.

We can help coordinate vehicle rentals that are covered within your insurance coverage. 

At Continental Paint & Collision we strive to maintain the highest standards on your repair. This means that we don’t take shortcuts in repairing your vehicle back to its pre-accident condition.

Yes you will have to pay your deductible unless you have an arrangement prior with your insurance provider. 

Any accident over $2000 must legally be reported to the police. With a free estimate we can asses the cost to repair your vehicle. If over $2000 you can report your accident to the Lacombe Police department, where you will receive a damage sticker that needs to be obtained before we can begin any repairs.

We guarantee to colour match your vehicle, when refinishing your vehicle. Secondly we have a Nationwide Transferable Lifetime Warranty on all repairs that we do.